Returns & Exchanges

At Mitre, we stand by the quality of our sports equipment and offer a 30-day return window for items in their original, unused condition. Whether you have the wrong ball size or a change of heart, we are committed to making your exchange or refund process as seamless as a perfect pass.

Return Process

• 1.
  Initiate Return

  Log in to our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the unused items back in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal and securely fix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand over your package at any authorized courier location and keep your tracking number handy until your refund is processed within 5-7 business days.