Frequently Asked Questions

Everything you need to know about your Mitre sports gear.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, generally arriving within 7-14 business days.

What is your return policy for footballs and equipment?

We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, certain apparel items cannot be returned if the tags are removed.

How should I care for my Mitre match ball?

To ensure longevity, always moisten the inflation needle before inserting it into the valve and avoid over-inflating beyond the PSI printed on the ball. Clean with a damp cloth after use.

Do you offer bulk discounts for sports clubs?

Yes, we provide special pricing for schools, clubs, and academies. Please contact our dedicated sales team through the 'Teamwear' section for a custom quote.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

All Mitre products come with a standard 12-month warranty against manufacturing defects. This does not cover general wear and tear or damage caused by misuse.